Refund Policy and Rules

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You may return the products you have purchased within 30 days of the invoice date. The original parcel and packaging of the product you are returning must be undamaged. Products that are not packaged or damaged are strictly non-refundable. You should send the transportation order along with the product you want to return, the guarantee document. If the item you want to return is defective, the shipping fee is paid by us. In other cases, the shipping fee belongs to the customer. DVD, VCD, CD, cassette, portable computer, mobile phone, consumables (such as toner, cartridges, etc.) can not be refunded and can not be refunded. If the product is invoiced on behalf of the company, the relevant company must issue a return invoice for the product.

Product Return Address:

Baytgate LTD. Mahmutbey Mah. Taşocağı Yolu Cad. Ağaoğlu My Office 212 Sitesi No: 3/152 Bağcılar İstanbul



When your order is approved according to stock status of your products, it is supplied and then cargo is delivered. In order for your order to be approved, you need to pay for the products you have purchased by credit card or wire transfer. Approved orders will be delivered to cargo within 3 business days.


In accordance with the Rules and Regulations on Security Measures for Mailings Approved by the Decision of the Communication Technologies Board and Decision No: 2016 / DK-YED / 517 dated 27/12/2016, , you must show your passport or passport.